Dealing with conflict has always been one of my greatest weaknesses. I've never been good at confronting people about problems and other miscellaneous things. 1. A conflict I was recently involved in was a fight between two of my friends who I'll call Josie and Sam. Josie and Sam have been best friends since the first semester of freshman year. 2. One day at lunch, Josie and Sam got into an argument because they were dating other people. 3. So when Josie started hanging out more with these two other girls, Sam felt left out and felt like he was being replaced. Josie's new friends also didn't like Sam and didn't treat her well. Josie started not showing up for lunch anymore and started hanging out with her new friends. Therefore, every time I saw one of them, they talked about each other and complained about each other. This put everyone in our friend group in an awkward and uncomfortable position. Basically, it felt like they were making us choose sides.4. My way of dealing with this conflict was to use the withdraw/avoid style. Ultimately, I avoided the situation and if it had been brought up I would have tried to change the subject. Josie and Sam used the competitive conflict style. They were putting their own needs before those of others and escalating the conflict between the two. 5. The root cause of this conflict should be lack of communication. I feel like if they had talked to each other maybe it would have helped them resolve this issue. I should have said something or at least given some advice to go and talk to the other one. 6. This was an external situation because it was a conflict between two people plus the rest of the group. I guess their relationship wasn't exactly stable and was an isolated conflict. I think the two would both… middle of the paper… yeah, this strikes me as me avoiding expressing how I really feel about a topic and not addressing my feelings. This could lead to a weakened relationship and limit interaction. Individually this can affect me because the problems I have may not be solved. Things will not resolve and things will escalate. I think one important thing that could help improve the outcomes of my conflicts would be to use humor or teasing. In this way I was able to calm the issue and deal with it better. This may not be a direct confrontation, but by doing it this way I would at least address the conflict in a cooperative matter. I might also use negotiation to manage conflicts. This way I could compromise with another leading to mutual understanding. I think as long as I don't have to be so serious when faced with a confrontation I will be able to deal with it and not feel the need to avoid the situation entirely.