• Illustrate cultural biases, generalization, and cultural stereotypes. Show the medical staff some photos and ask the class to address prejudices, stereotypes, generalizations: o Image of a Kenyan male and female winning the Chicago Marathon: “Some Kenyans are good at running marathons” versus “All Kenyans are good at running." Share the danger of a single story by Chimamanda Ngozi Adichie.• Share the story of The Spirit Catches You and You Fall: A Hmong Little Girl, Her American Doctors, and the Collision of Two Cultures.• Learn about the language barrier in this case and be in able to see the situation from the perspective of Lia Lee's parents and from the perspective of the medical staff at Merced Community Medical Center. • Define language barrier and give an example of language barrier • Ways to improve communication and reduce language barrier. Example, using trained medical interpreters.• Show the 3-minute video of Arturo Gonzalez's overdose story and how using a trained medical interpreter could have prevented the overdose.• Ask each person what they learned about herself and how this will help her communicate with patients and improve the quality of care.
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