(Mullen, 2005). Costco preaches to its employees how important they are to the extent referenced in the code of conduct. Costco has always promoted from within its organization executives and managers who started as warehouse workers. (Costco, 2012). A company that can motivate its employees to continue training and development as they move up the ranks demonstrates that Costco is run by individuals who display excellent leadership skills. Leadership qualities include effective communication systems, this helps employees achieve goals (Kapur, 2016). Solid quality leadership will deliver quality production results with better than average morale. A company that can minimize employee turnover, which in turn keeps training and development of basic operating procedures to a minimum, allowing employees to improve, refine and become effective in their production process. This in turn allows managers to be more effective in their responsibilities. The article refers to the fact that retailers know that keeping turnover low will reduce overall costs in the long term. It would become more beneficial if all companies considered their employees like Costco as the most important asset of the company (Costco,