“What You Don't Know About Making Decisions” by David A. Garvin and Michael A. Roberto explores the ways successful leaders can design effective decision making and the areas to avoid. Some areas mentioned are how leaders should focus on maintaining Inquiry style decision making and avoid Advocacy style decision making. They explore how constructive conflict is desired if it is a cognitive conflict that allows people to openly express their differences and that allows everyone to introduce new ideas. Affective conflict is desirable, as it is emotionally based and causes problems between teams. Garvin and Roberto talk about how leaders must demonstrate that they have listened to the discussion, and once the final choice is made, leaders must show logic as to why the decision was made. Garvin and Roberto discuss the closing of the deliberations and talk about a litmus test. Throughout the article Garvin and Roberto discuss many dos and don'ts regarding decision making and ways leaders can be successful in managing a team. Within the article, both authors discuss how a leader or team can balance the need for open discussion early in the decision. decision making with the need for unity at the end. Using an inquiry-style decision-making process, teams can openly express their interests and ideas. Teams avoid trying to persuade others to accept an individual's point of view, but decide what the best overall course of action is. This process allows the team to express their ideas without the arguments and arguments that come with an Advocacy-style process. The team remains united and satisfied that their opinions were listened to and taken into account. Constructive conflict falls between two cats... middle of the paper... and they show an open mind to everyone's ideas. I have found that this makes the environment lighter and more fun and we have proven successful in completing our task. Most of the time I get put into groups and don't know other people very well. This is common in school with my classmates. I'm used to not having a leader in the group and everyone fighting to get their ideas chosen. Once we chose a leader in the group, we began to openly discuss everyone's ideas with the chosen leader giving their opinion on which idea to choose and why. Usually, when it comes to my friends, I take the role of leader and try to get everyone's opinion before making a decision. I believe that for a team to be successful and achieve its goal, someone must take leadership and express an unbiased opinion. The team must listen to everyone's ideas and based on choose one that will lead to success.