In my workplace, sometimes roles are “taken over” and if people aren't aware of this it makes it seem like they're lazy or don't care, when in reality they were not told or shown how to do it. I also think that emotions taking over conversations is another problem. When people start to get angry or angry, they are often being unreasonable. This can cause a lot of unnecessary stress for colleagues who don't feel listened to because they are "suffocated" by more emotional people