I chose to volunteer at Victim Support (VS) because it is a 38-year-old charity that provides free and confidential support to victims of burglary, assault, sexual violence , domestic violence violence, fraud, robbery etc., as well as anyone else affected by crime in England and Wales. VS was established because crime victims were often overlooked in a justice system that focused more on criminals than on those affected (Elias, 1993). Evidence suggests that community well-being is best served when crime victims' needs for information, truth, empowerment, and restitution, which are typically overlooked, are met (Zehr, 2002). VS seeks to meet the victim's needs when government health or legal services fail (Campbell, 2006). The government provides some funding to the charity because research shows that counseling decreases social isolation, increases understanding, and aids in the recovery process (Zerman, 2004). VS represents victims in campaigns for change. VS tries to spread their contact details widely to make themselves as easily available and convenient as possible. The existence of VS depends on its ability to help people find the strength to continue to improve until they return to normality after a crime. With practical and emotional support, I have tried to be a source of strength and comfort. VS supports five fundamental rights for all victims: 1) The right to respect, recognition and support, 2) The right to information and updates on the progress of their lives. cases as well as the financial, physical and emotional effects of their crime, as described by themselves, to be considered when making decisions about them, 3) The right to be protected in any way necessary, 4) The r..... . middle of paper ......compiled official reports, pursued people for feedback, follow-up meetings, opinions and recommendations, and performed security checks and adequately staffed the police in an effort to obtain updates for awaiting victims of their news. .I have experienced firsthand the need to consider the cultural and ethnic opinions and needs of a variety of victims. Each victim recalled their experience from a perspective that included age, gender, religion, family background, and the emotions that influenced their stories about the crime (D'Argembeau & Van der Linden, 2004). This can make what could have been a simple recovery process complicated. These things require humility on the part of the consultant, an open mind, and constant reminders to myself that I don't know everything and that I need to listen carefully or I will miss something important.