Shipping and delivery are one of the most important aspects when it comes to eCommerce. Perhaps it is an integral part of the whole system, without which the entire supply chain management process becomes inadequate. Since the main goal of an online business is to deliver items to customers in a timely and efficient manner. Apart from on-time delivery, there are various practices to follow in shipping an eCommerce as an online store to provide the best customer experience to your users. At the same time, keep up to date on how much it would cost to deliver an item to the customer, so you can keep an eye on your expenses. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay Here is the process of how eCommerce shipping works explained:Order ProcessingOrder processing is a term for a series of activities required to process the order placed by the customer. Each purchase is tied to a specific order and a tracking ID for the item to be delivered. Different teams have different tasks to perform in order processing. The manufacturing and logistics team updates the inventory, closes the purchase order, and assigns tasks to the packing and delivery team. Packaging Your Order The next step is to properly package your items before final shipping. Packaging serves a dual purpose; firstly it prevents the item from being damaged and secondly it helps create brand value. Some of the most common packaging options include boxes, packages, envelopes, and so on. The packaging is carried out based on the type of item. Packaging should always be easy to use and less bulky. However, it should be sturdy and durable enough to prevent the product from getting damaged during transportation. Also, your brand logo (if any) must be clearly visible on the package as it helps in increasing brand value and loyalty. Logistics and Delivery This is the third and most important step in the entire shipping process. E-commerce companies must have a reliable logistics process for timely and smooth delivery to the customer. In this case, it is helpful to hire or partner with a reliable and reputed third-party logistics or courier agency. They will deliver the items on your behalf. eCommerce giants like Amazon have their own logistics division to deliver orders. Others may opt for online shipping aggregators like ShipRocket, which offers sellers the option to choose from multiple shipping partners, and that too, with pre-negotiated shipping charges. Please note: this is just an example. Get a custom paper from our expert writers now. Get Custom EssaysReturns Last but not least, shipping also involves processing returns. After the customer returns the items for various reasons, the logistics agency sends them back to the retailer and begins the return process. According to the terms and conditions of return, the refund is processed. The growing popularity of the digital platform has led to the rapid growth of eCommerce across the world. With innovative shipping techniques arriving almost every day, this is expected to benefit both businesses and customers.