IndexIntroductionDeming's academic and professional careerThe birth of Deming's principlesThe transformation in JapanThe essence of Deming's methodsThe Deming cycle - A modification of the PDCACritique and relevanceConclusionWorks CitedIntroductionDr . William Edwards Deming, an eminent American statistician, business consultant and educator, has made an indelible contribution to the world of modern business and effective management techniques. Born in Sioux City on October 14, 1900, Deming's journey through academia and various professional roles led him to formulate innovative principles that continue to influence contemporary management practices. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay Deming's academic and professional career Deming's educational career included stints at the University of Wyoming, where he earned his bachelor's degree in 1921, the University of Colorado, where he earned his master's degree in 1924, and the University of Yale, where he earned his Ph.D. in mathematical physics. His early career involved teaching physics at universities and working as a mathematical physicist at the U.S. Department of Agriculture in 1927. Later, in 1939, he served as a statistical consultant to the U.S. Census Bureau. Turning to the world of business, Deming took on the roles of management consultant and professor of statistics at New York University's graduate school of business administration from 1946 to 1993. In 1986, he was honored as a distinguished professor of management at Columbia University . Shortly before his death in 1993, Deming founded the W. Edwards Deming Institute, cementing his legacy in the field of management. The Birth of Deming's Principles Deming's journey in formulating his influential principles began in the 1930s, driven by his fascination with improving quality control through statistical analysis. Inspired by the work of Walter Shewhart, who explored statistical techniques in manufacturing processes, Deming aimed to apply these methods to clerical, administrative, and managerial activities. His first application of statistical process control at the U.S. Census Bureau in 1939 increased productivity sixfold. He also shared his knowledge by teaching engineering and design courses, spreading the ideas of statistical process control. Deming's training program at Stanford, using the Shewhart Cycle for Learning and Improvement and the PDCA Cycle, has trained nearly 2,000 people. Transformation in Japan The initial recognition and widespread adoption of Deming's methods occurred in Japan. In the aftermath of World War II, the Japanese economy was in chaos, prompting Japanese business leaders to invite Deming in 1950 to coach executives in his quality control methods. The implementation of his techniques led Japanese companies to dominate global product markets. In contrast, the United States, the world's leading economic power at the time, initially rejected his ideas. However, in the 1980s, the United States recognized the benefits of Deming's methods in revitalizing and improving the Japanese economy, leading to their widespread adoption. The Essence of Deming's Methods At the heart of Deming's approach is a deep focus on the meaning of variation. In his book “Out of the Crisis,” he pointed out, “The central problem in management and leadership… is the inability to understand changing information.” This emphasis gave rise to his theory of variation, highlighting that the causes ofSpecial variations are usually attributed to easily observable factors, while common causes persist even after eliminating special causes. Managers are in a unique position to address common causes, although workers engaged in the process often identify them more easily. Deming's ideas evolved into his "14 Points for Management," initially presented in "Out of the Crisis." These points have revolutionized business management, especially for long-term goals, becoming Japan's prevailing modus operandi after the assimilation of its teachings. As Deming himself stated in "The New Economics", these 14 points follow naturally as an application of the Deep Knowledge System to transform management from the existing style to one of optimization. Deming's lasting legacy continues to shape the world of management and quality control in today's business landscape. Deming turned his attention directly to the management of U.S. industry when he devised his "seven deadly diseases of management." These principles not only made him a pioneer of the quality management movement, but also resonated with a broader audience beyond those solely interested in overall quality. The first of these deadly diseases identified by Deming was the lack of constancy of purpose in organizing services to create a market for business productivity. The second disease manifested itself in an overemphasis on short-term profits, driven by the need for dividends and the fear of hostile takeovers. The third problem lies in the practice of performance reviews and annual evaluations. The fourth disease allowed flexibility in managers and job specifications. Fifth disease revolved around relying solely on available data for management decisions. The sixth illness highlighted the burden of high medical costs, while the seventh and final illness highlighted the problem of high liability costs. The Deming Cycle - A Modification of the PDCA Drawing from Walter Shewhart's Plan-Do-Check-Act (PDCA) Cycle, Deming introduced the Deming Cycle, also known as the Deming Wheel. This cycle involved planning improvements, minimally executing changes for testing in the run phase, monitoring to determine the effectiveness of the selected changes and processes, and finally taking action to maximize the benefits derived from the change. These steps were designed to be repeated in a continuous cycle to facilitate continuous improvement. Criticism and Relevance While Deming's principles have proven invaluable in reviving the Japanese economy, some critics have questioned their applicability in several circumstances. Detractors argued that Deming's approach relied too heavily on statistics, potentially stifling creativity and innovation. Its exclusion of management by objectives and performance reviews has left some individuals uncertain. Additionally, some have attributed the increased downsizing to its focus on cutting costs. Resistance to the incorporation of Deming's methods into U.S. industries was partly due to the contrast in cultural tendencies between American businesses, which often preferred short-term goals and focuses, and their Japanese counterparts. Despite differing opinions on the effectiveness of his principles, Deming's theories remain relevant in today's management culture. They continue to be debated and taught in business schools around the world. Furthermore, its 14 points collectively form a management philosophy that includes two major schools of thought: Scientific Management/
tags