There are various challenges to address and even more opportunities for organizational behavior to help workers improve the overall workplace, people skills, productivity and customer service . Understanding and taking time to learn and educate yourself is how attitudes develop and influence behavior is a key component of organizational behavior. The bottom line is that the more attentive a company is to the needs of its employees, the more successful it will be. A company will definitely benefit greatly as long as employees and management are able to control and monitor their attitudes for the appropriate time.