The postal bureaucracy constitutes and advances in the bureaucratic organization because it is the answer to the defects of the bureaucratic system. Post-bureaucracy was intended to resolve problems with the bureaucratic system. An important feature of postal bureaucracy is trust because it has many advantages. Even though it can be costly for the company. Trust refers to the lack of discipline as employees are motivated to do well for the organization. By implying rules this could prove negative for the organisation's relationship with its employees and customers. Trust in the post-bureaucracy is designed in such a way that the organization's stakeholders feel that they are a vital and essential part of the organization's functioning. Trust is used to ensure the happiness of all people related to the organization. Such an event occurs successfully at Homebase, where managers allow staff to give discounts to customers when appropriate. This trust could easily be betrayed and could be misused and cause Homebase many financial losses if staff used it to their advantage. One decline that has largely been attributed to piracy is websites downloading movies illegally leading to decreased sales, mentioning the film Veronica Mars. It is clear from this data that the ability to download copyrighted material is being abused and that trust in organizations has been broken. This shows that the fiduciary aspect of the postal bureaucracy is inconsistent. Empowerment is another feature of postal bureaucracy. It represents organizations that bestow power and authority on those further down the organizational hierarchy (Knights & Willmott, 2007). To some extent, empowerment could be beneficial to an organization because it would allow workers to work…halfway…meet customer demands, so flexibility is key. However there are criticisms of post-bureaucracy, for example if a company decides to subcontract due to an insufficient supply of workers, this would decrease the production of workers, which would mean that the company is not flexible and therefore does not agree with a characteristic of post-bureaucracy. as there would be a fundamental difference between the pay. There are many factors that push companies to move from bureaucracy to post-bureaucracy. For example, technology requires companies to work together because they are innovative, a company may be skilled but there is always something it cannot develop, so networking and information sharing are important. The bureaucracy failed to cope with the pace of change; information technology meant there was greater external control allowing for informal relationships and minimal division of labor.