Topic > Project Management: managing project quality

In other words, the process takes responsibility for quality throughout the project life cycle. QA also has outputs which are change requests, project management plan updates, project document updates, and organizational process resource updates. Quality assurance, together with its outputs, provides inputs for continuous quality improvement and are the quality management plan, process improvement plan, quality metrics, quality control measurement and project documents (Schwalbe, 2016). For example, in a headphone manufacturing company, quality control finds that a batch of headphones has poor sound quality and recommends discarding the produced headphones after the first 3 weeks. QA investigates and reports that the supplier changed components in a part of the headphones that caused the problem and requests the supplier to make a change and fix the problem (Spacey,